Phone

In Boise: 1-208-342-8600
Toll free: 1-866-432-6789
8:30 a.m. – 4:30 p.m. Mountain Time
 
Voice Response System and Extended Hours

Email

Don’t include personal information such as Social Security number. We will typically respond in one business day.

1 on 1 support

Meet your Retirement Specialists, attend a webinar or schedule an appointment with a rep.

Our local office
205 N 10th St, Suite 540, Boise, ID 83702

Frequently asked questions

Here are some questions and answers that may help you find what you are looking for.
Expand all

You have three different options:

Fax
1-877-677-4329

Standard mail
Nationwide Retirement Solutions
P.O. Box 182797
Columbus, OH 43218-2797

Overnight mail
Nationwide Financial
3400 Southpark Place
Suite A
Attn: DSPF-F2
Grove City, OH 43123
Yes. While your pension may be your primary source of retirement income, the supplemental plan allows you to save the additional amount that your pension won't cover at retirement. To help prepare for how much you may need to plan for, use the My Income & Retirement PlannerSM.
You can enroll or learn more, by visiting the enrollment landing page.
Depending on when you enroll, deductions typically start on the pay cycle after you enroll.
Plan contribution limits are set by the IRS, and are typically adjusted each calendar year. View current, or historical contribution limits.
You may have the option to consolidate your assets into one plan. To learn more visit the consolidating your assets page.
Congratulations! There are a lot of big decisions when it comes to retirement. First thing to know is that you don't have to do anything with your retirement account. Your account will remain active after retirement, and we offer many options that can support you through retirement. Contact us or schedule an appointment to learn more about your options.
You can take your annual RMD in a lump sum or in partial withdrawals, perhaps in monthly or quarterly payments. Regardless of choice, be sure to withdraw the total amount by the deadline to avoid penalties. Visit our page to learn more about RMDs.
If you need to claim a participant account, as the named beneficiary, you can complete the Beneficiary Claim and Withdrawal Application form.
While your retirement plan is meant for long term savings, we understand that things happen. Learn more about your options.